Contact

If you have any questions or just want to get in touch:
  • White Instagram Icon

The best ways to contact me are either via email or WhatsApp.

If you want to meet with me in person, I'm currently in:

Kuala Lumpur, Malaysia

Copyright © 2019 | Dr Ildiko Tombor

Terms & conditions

APPOINTMENTS

  1. Consultations are by appointment only. 

  2. A brief consultation via email, text, phone or Skype is required prior to the first appointment.

  3. You may book appointments 4 hours in-advance.  

  4. To cancel and reschedule your appointment, please let me know at least 24 hours in advance to avoid being charged. 

  5. Appointments not attended are fully chargeable unless prior notice is received 24 hours in advance.

  6. If I have to cancel our appointment, you will be given a free session. 

  7. One-to-one appointments last 60 minutes, unless otherwise agreed.

  8. Punctuality is our mutual responsibility. If I'm late more than 15 minutes, the session is for free. If you are late, we have less time to talk during that session. 

  9. One-to-one appointments are conducted online, unless otherwise agreed.

  10. Corporate clients may request on-site consultations, subject to prior agreement.

CONFIDENTIALITY

  1. I'm obligated to maintain your privacy with regard to all matters in connection with my services.

  2. This confidentiality applies to my clients and, in the case of corporate clients, my clients' business connections. 

  3. The confidentiality agreement remains in effect unless a client releases me from it, or if I am bound to do so by law.

  4. The confidentiality agreement remains in effect  after our contract has been completed. The exception is cases in which there is a legal obligation to disclose information.

CONTRACTS

  1. I ask everyone to sign a contract with me prior to the first appointment.

  2. Individual employees benefitting from my services through my corporate clients are not asked to sign contracts with me individually. 

  3. A signed consent form is required from everyone prior to the first appointment.

RESTRICTIONS

  1. I only work with adults (age 18 and over).

  2. If your problem area is not within my scope of expertise, I will try to suggest someone else who may be able to help.

  3. Please make sure that your session is paid for prior to your booked appointment, otherwise we will need to reschedule.